Confirm the property and asset first
QR access and property navigation help field staff establish which asset they are working on before recording service or inspection information. Asset codes, locations and linked context remain available in the same workflow.
Record work without rebuilding the customer’s history
A service visit can contain individual actions, evidence and resulting defects. Inspection outcomes and repairs become part of the existing property record rather than a standalone attachment that must be manually reconciled later.
Respect organisation and property boundaries
Contractor access is permissioned. Stormwater Passport is not a contractor CRM or dispatch system; it provides the shared infrastructure record and operational workflow around the authorised property.
Give customers a more durable deliverable
The value is not only that a job was completed. It is that the work, evidence, affected asset and resulting history remain connected for the next inspection, manager or contractor.